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Help Center

Find answers, get support, and reach our team β€” we're here to help you buy and sell with confidence.

GRAND LAUNCHπŸŽ‰ Platform is currently 100% free for all sellersβ€” Paid plans are future pricing. You will be notified well in advance before any charges apply.
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Support hours

Monday – Friday8:00 am – 6:00 pm CAT
Saturday9:00 am – 1:00 pm CAT
Sunday & Public HolidaysClosed
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Our support team reads every message and responds in Kinyarwanda, French, or English.

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Our support team is available Monday to Friday, 8am–6pm CAT. We reply in Kinyarwanda, English, and French.